Once you have chosen a plan that suits you, you’ll need to answer a few questions to give us a better understanding of your business and the content you expect to receive. Upload your company logo plus any other assets that you think we’ll need, connect your social media profiles to the dashboard and then we can begin creating your content, which you can expect to receive within 5 business days.

When your content is ready, we’ll send you an email containing your login details to access your own personal dashboard. Here, you can review, edit and reschedule your posts if necessary, or submit feedback, request revisions, upload additional content for us to use, tell us of any upcoming initiatives you may have and much, much more.

Nope! Simply connect your social media profiles to your personal dashboard during signup and we will be able to schedule your posts. Simple.

Of course! Get in touch and we will be happy to help. There is a small one-off fee for each social media profile we create for you.

When you sign up you’ll be asked to complete a questionnaire so we can find out more about your business and the type of content that you expect. We thoroughly research every company we work with before creating content, so we will only post high-quality content that is relevant for your audience.

We will create a variety of posts for your business based on the answers you provide in our questionnaire after signing up. This could be product/service information, company information, industry news, industry statistics, trivia, quotes etc based on your preferences. We will create a mixture of educational, promotional and interactive content to attract, engage and build trust with your audience.

Absolutely. You can review all scheduled content by logging in to your personal dashboard. Here you can review, edit and reschedule posts, submit feedback, request revisions, upload additional content for us to use and much more.

Of course! You can use your dashboard to publish or schedule your own posts (in addition to the posts we schedule for you) to all of your connected social media profiles simultaneously.

We will create posts for any content requests that you may have. You can tell us of any upcoming promotions via your dashboard. Due to our strict working schedule, we kindly ask for at least 10 days notice for any content requests, as this will allow enough time for us to create and schedule your posts, and enough time for you to review them before they are published. If you need to post something urgently, then you can do so yourself using your dashboard.

We create and schedule your posts every 14 days, so you only need to review your posts once every fortnight. We’ll send you an email each time your new posts are ready to review and give you at least 72 hours notice before the first post is due to be published. This will allow you enough time to make changes or request a revision if necessary.

Of course. All of our plans include unlimited revisions. You can request as many revisions as you like – we will change your post(s) until you are happy with the result. You can easily request revisions in your personal dashboard.

Our remote team of content creators are based in native English-speaking countries worldwide. You will be assigned a designated content creator who specializes in creating content for businesses in your specific industry. Your content creator will be responsible for researching your business and creating your posts every 14 days.

Step Social, headquartered in the UK, is a fully remote company with team members based in Europe, Australia and the United States.

Our rigorous hiring and training process for all team members ensures that our clients consistently receive exceptional social media content.

Yes. Once subscribed to one of our plans, you can select extra profiles to add to your subscription for an additional monthly fee during signup, or at a later date via your personal dashboard.

Yes. All our blogs are SEO-optimized. We include one monthly blog article (500 words) as part of our All Inclusive plan. You can add extra blog articles to your plan via your dashboard for an additional monthly fee.

We are able to create and schedule content for Facebook, Instagram, X (Twitter), LinkedIn (Personal and Company Pages) and Google Business Profiles. You decide which profiles to include as part of your plan during signup.

You can view all of our plans here.

No. You’ll just need to agree to our Terms of Service when you sign up to one of our plans.

Our service is month-to-month so you can cancel your subscription at any stage. If you decide to cancel, we kindly ask that you do so 14 days before your subscription renews before we begin working on your posts for the next fortnight.

No hidden costs! Our prices are fixed.

You can resell our social media management services under your own business name with our simple white label program. Schedule a call to find out more about our white label reseller packages.