Step Social Case Studies

Real Client Success Stories With Step Social’s Organic Social Media Strategies

Transforming Social With Video: How Village Gym Boosted Engagement

How tailored organic social media content boosted engagement and follower growth across Village Health & Wellness Club’s 33 locations across the UK. Read more.

From Local Leader to Digital Authority: Shepherd’s 12-Month LinkedIn Transformation

How Shepherd Chartered Surveyors grew their reach and engagement by over 1,000% in one year with Step Social’s organic strategy. Read more.

Driving Organic Growth: My Performance Parts on Instagram

How a targeted content strategy fueled follower growth, engagement, and brand visibility for a leading UK car parts retailer. Read more.

From Posting to Authority: 26% Instagram Growth Driven by Educational Content

How Step Social grew In Good Company’s social media presence through educational content and consistent posting. Read more.

Mapping Out Engagement: How The Travel Magazine Grew Its Online Community

How consistent, high-quality content and strategic captioning boosted followers, engagement, and visibility for The Travel Magazine. Read more.

Six Weeks, 674% Growth: How Frook Eats Built a Buzz Online

How a family-run frozen meal brand built a highly engaged Instagram community in just six weeks. Read more.

High-End Aesthetics, High-Impact Results: AA ENT’s Social Media Success

How Step Social grew AA ENT’s Instagram presence by over 75% and built a luxury online brand to match its premium surgical services. Read more.

Turning Conversation into Community: The Growth of This Property Life

How consistent, value-driven social media strategy boosted engagement and built a thriving online community. Read more.

All Aboard for Growth: Boosting Traintime UK’s Social Presence by 25%

How consistent, family-friendly content and timely Stories drove +25% follower growth and buzzing comment threads for a fast-expanding children’s play brand. Read more.

“This is the perfect solution to managing social channels/content. I was sceptical at first but we have now signed up 2 of our businesses. The content is original, very well written and on brand! The customer service is great and if you want to change the messaging slightly it’s easily done! Give it a try!”

Jim Pycraft, Owner
Traintime UK

⭐⭐⭐⭐⭐

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Subscription benefits

Simple, flexible, and affordable video creation designed to grow your brand.

Premium quality

Professional, high-quality social media content that get results.

Unlimited revisions

Request as many tweaks as you need until you are satisfied.

Consistent branding

Premium content that matches your brand style and tone.

Super-fast delivery

Receive your first batch of content within 5 business days.

Flexible & scalable

Easily upgrade, downgrade or cancel your plan anytime.

Unique and yours

Every piece of content is 100% owned by you for you to reuse however you like.

Fixed monthly rate

One flat fee with no surprises or hidden costs each month.

Team collaboration

Invite unlimited team members to suggest ideas and give feedback.

Dedicated support

Get expert email or video call support whenever you need it.

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With Step Social:

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Client Reviews

Here’s what our clients say about us

 Frequently Asked Questions

What services do you offer?

We offer done-for-you marketing services including: organic social media content (static posts), Meta Lead Ads management, short-form video content, Stories posts, SEO-optimised blog articles, and a Reports Hub for analytics. You can mix and match services and add extras as you grow.

Who do you work with?

We work with small and medium-sized businesses, agencies and entrepreneurs across a wide range of industries. Our process is designed to adapt to your niche so content always feels relevant to your audience and goals.

Where are you based?

We’re a UK company with a fully remote team based across the UK, Europe, Australia, Canada and the US. We work with clients worldwide, and all services are currently delivered in English.

How does it work after I sign up?

Once you choose a plan and complete checkout, you’ll fill in a short onboarding questionnaire and access your client portal. From there you’ll connect your social profiles (if relevant), upload brand assets and share any priorities. We then create your first batch of content within a few business days and send it to you for review before it goes live.

Do I need to share my social media login details?

No. You connect your profiles securely to our content scheduler via your client portal. This allows us to schedule posts without ever needing your passwords.

Which social media platforms can you post to for me?

We can create and schedule content for Facebook, Instagram, X (Twitter), LinkedIn personal profiles and company pages, Google Business, TikTok, YouTube Shorts, Threads and Bluesky. You choose which profiles to include and can add more later.

What do I get with your organic social media marketing plans?

You’ll receive professionally designed static posts each month (10, 20 or 30 depending on your plan), including graphics, captions and hashtags, scheduled for you via our content scheduler. One social channel is included as standard, and you can add extra channels for a small monthly fee.

What do I get with your Meta Lead Ads management service?

We fully set up and manage your Facebook and Instagram lead campaigns, including ad copy, creative design, targeting, lead forms and ongoing optimisation. Your ad spend is paid directly to Meta, while our fee covers strategy, management and creative work.

What do I get with your short-form video plans?

You’ll receive professionally edited 15–60 second vertical videos each month, tailored to your brand and goals. We can work from your footage or create videos using stock and assets, then add captions, hashtags and scheduling to your chosen channels.

What do I get with your Stories posts service?

We design branded, animated Stories for Facebook and Instagram that run for 24 hours at the top of the feed. We handle the design, creation and scheduling so you can use Stories for quick promotions, announcements and day-to-day updates.

What do I get with your SEO-optimised blog article service?

You receive professionally written, SEO-optimised blog articles in Word format, ready to upload to your site. Each article is researched, written and edited by our writers, with relevant keywords, headings and structure to support your search visibility.

What is the Reports Hub, and do I need it?

The Reports Hub is an add-on that brings your social media analytics into one dashboard with real-time data and easy-to-generate reports. It’s optional, but very useful if you want clear, regular insight into performance without logging into multiple platforms.

How do you know what to post or create for my business?

We start with your onboarding questionnaire and any assets you share, then review your website, existing content and industry. From there we create a content plan aligned with your goals (e.g. visibility, authority, enquiries) and adapt it over time based on performance and your feedback.

Can I review and request changes before anything goes live?

Yes. You’ll be able to review all scheduled posts, videos and Stories in your scheduler before they go live. You can request revisions, edits or rescheduling, and our plans include unlimited revisions within the original scope.

Do I still own the content you create for my business?

Yes. All content we create for you is unique to your business and yours to use for as long as you like. You can repurpose it across your social channels, website, emails and other marketing (subject to normal platform and licensing rules).

Do you use AI to create my content?

We use AI as a supporting tool to speed up tasks like research and idea generation, but all final content is created, refined and approved by our human team. Designs, copy and campaigns are tailored to your brand, and we’re happy to adapt our use of AI if you have specific preferences.

Do you reply to comments and messages on my social media?

No. We focus on creating and scheduling your content. You remain responsible for replying to comments, DMs and enquiries, as you’ll always know your customers and conversations best.

Do I have to sign a long-term contract?

No. All services run on flexible monthly subscriptions. You simply agree to our Terms of Service when you sign up – no long-term contracts.

What is your cancellation policy?

You can cancel at any time with 14 days’ notice before your renewal date. This gives us time to adjust workflows and avoid creating content you don’t intend to use.

Do you offer a money-back guarantee?

We offer a 14-day money-back guarantee on eligible plans. If you’re not satisfied within the first 14 days on a qualifying service, we’ll refund your subscription fee. Some services (such as short-form video) are excluded but kept low-risk with flexible terms and unlimited revisions.

Can I change my plan or add services later?

Yes. You can upgrade, downgrade or add extra services and add-ons as your needs change. Just request changes via your client portal and we’ll adjust your plan in line with your next renewal.

I don’t have social media profiles set up yet - can you help?

Yes. We can create or set up profiles for your business for a small one-off fee per profile. Once they’re ready, we’ll connect them to your content scheduler and start creating content.

What kind of support can I expect as a client?

You’ll have access to support via your client portal for questions, updates and revision requests, plus the option to book video calls when needed. Our aim is to make working with us simple, responsive and hassle-free!

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