Lead Ads collect customer details directly inside Facebook or Instagram, without users leaving the app. This makes it faster and easier for people to enquire about your business.

No – if you don’t have one, we’ll set it up for you. You’ll just need to grant access using a secure one-click link.

Your first ads will be ready to review within five business days of receiving your onboarding questionnaire and account access.

Yes – our optional Profile Setup & Optimisation add-on covers creating or refreshing your pages so they’re ready for ads.

We’ll ask you to complete a short onboarding questionnaire about your business, offer, and target audience, then we handle everything else.

Yes – we manage the entire process, including campaign structure, targeting, creative design, and performance optimisation.

We research your ideal audience based on demographics, location, and interests to target people most likely to become customers.

Absolutely – whether you want to reach people within a set radius or focus on certain age groups or interests, we’ll tailor it for you.

Yes – you can run ads across both platforms, and we’ll optimise your budget to get the best results on each.

Yes – you’ll receive a preview of your ads in your client portal to review and approve before launch.

You can, but it’s optional. We can design static ads for you, or create short-form videos if you choose the video add-on.

Each plan includes all core services – the only difference is the number of static ad creatives per month (1, 3, or 5).

Yes – you can change or cancel your plan anytime directly from your client portal.

Your ad spend is paid separately directly to Meta. Our prices cover management, creative work, and optimisation only.

No – everything is included in your monthly plan price. Optional add-ons are clearly listed when you sign up.

All new leads appear instantly in your Meta Leads Center, and you’ll also receive email notifications. For easier tracking, we can set up a Google Sheet that updates automatically for a small additional fee.

Yes – you’ll receive email notifications by default whenever a new lead is submitted. If you’d like instant text alerts as well, you can add our Text Notifications add-on.

Your ad spend depends on your goals, location, and industry – the more you spend, the more people you will reach. We generally recommend a minimum budget of £10 per day for local service businesses. You can adjust your budget anytime, and we’ll help you find the sweet spot that delivers consistent, affordable leads without overspending.

Each month, we create new ad creatives for your campaign. We’ll pause any older ads that have started to slow down and replace them with fresh designs and messaging to keep your results improving.

We monitor performance continuously. If an ad is still performing well, we’ll keep it running alongside your new ones. If it’s showing signs of fatigue, we’ll pause it so your budget stays focused on what works best.

Results vary by business and budget, but most clients start seeing new enquiries within the first few weeks of their campaign.

Yes – our Monthly Report add-on provides clear summaries of key metrics like reach, leads, and cost per result.

No contracts – our service runs month-to-month, and you can cancel anytime.

You’ll have access to email and video call support, plus your client portal to provide updates, revisions, and new ideas or promotions anytime.